Contact
Talk to us
We answer our own email, usually within one working day. Write to us about an order, a routine, an ingredient or anything else — a real person from the Luvora team will reply.
Monday to Friday, 9am to 5pm (UK time). Messages sent at the weekend are answered on the next working day.
Browse the collectionOrders & delivery
Questions about a delivery, an address change or complimentary shipping over £75.
Returns & routines
Unopened products can be returned within 30 days. Ask us which routine suits your skin.
Prefer to manage things yourself? Sign in to your account to see orders, rewards and loyalty points, or open your bag to check out.